Following a long-standing, historical relationship with Virgin Australia as their National Laundry Provider, MNH was recently appointed to manage the relaunch of their onboard cabin linen, servicing all ports across Australasia.
Product consistency and quality across all ports with a simultaneous start up made the relaunch complex. Added to this was the high level of stock management required for the relaunch and the introduction of a plastic-free, recyclable paper wrap, removing onboard single-use plastic.
“ROTIX will give us ongoing cost visibility and inventory control across all our ports. Congratulations MNH on a job well done – it couldn’t have been a smoother relaunch!” Chad Howard, Head of Product Development & Delivery, Virgin Australia
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Following a long-standing, historical relationship with Virgin Australia as their National Laundry Provider, MNH was recently appointed to manage the relaunch of their onboard cabin linen, servicing all ports across Australasia.
Product consistency and quality across all ports with a simultaneous start up made the relaunch complex. Added to this was the high level of stock management required for...
MNH specialises in reducing financial and environmental wastage in airline service chains. The whole life product focus enables MNH to deliver savings on total onboard product spend. Our airline clients also benefit from improved communication and visibility around stock levels, forecasting and budgeting with our Performance Management Platform, ROTIX®.
With numerous legacy suppliers and contractors to manage Qantas faced challenges with consistency of serviceprovision and lack of cost visibility. Improved efficiency and control was needed as there was no transparency over airport stock movements and working stock across the network.
Our client had many different processes for each category, location and supplier, with no consistency and lack of visibility of costs and amounts of stock in each area of allocation. Invariably stock was ‘pulled’ by the end user or supplier without any science behind stock allocation. Forecasting was done from historic usage and suffered from feast and famine stock levels.
As we came out of the pandemic, MNH were engaged to work with WestJet on new port start ups experiencing high inventory levels and costs across their vast network, which included numerous new outstations.
Like all airlines VAA were finding it difficult to maintain consistency with their onboard cabin hygiene and presentation standards across their network
Due to MNH’s Global Laundry Network and experience as an independent Laundry Provider, United Airlines approached MNH to initially manage major ports across Australasia, followed by more remote ports throughout the Asia-Pacific region. With more and more ports coming onboard, United also wanted operational experience and support to manage the longer-term complexities of their global network.
“MNH’s...
After collaborative working with Virgin Australia for several years, MNH is proud to have their remit widened to include Performance Management of the entire Laundry Service Chain across their network. MNH provides Virgin Australia a single point of contact to manage and control their Headset and Laundry network performance. MNH’s specialist Performance Platform; ROTIX® gives total wash cost...
WestJet recently named MNH as their Network Laundry Provider across their Canadian, US and European network. MNH worked collaboratively with WestJet to provide a single point of contact to manage all areas of the laundry service chain; from port start-up planning and implementation through to ongoing performance and service level management. MNH is proud to be part of WestJet’s team delivering on...
MNH celebrates the continued expansion of our Performance Management Platform; ROTIX®. Our airline clients use ROTIX®, an innovative BI dashboard to improve visibility and decision making over their Headset and Airline Laundry Networks, whilst controlling stock levels and costs.
Traditional inventory systems can’t cope with Rotable Service and Supply Chains like Laundry and Headsets - so we...
MNH provides Etihad Airways a consolidated Airline Laundry Service spanning multiple ports across Europe and Australasia. Our specialist team backed by our Performance Management Platform; ROTIX® delivers procurement efficiencies, single point of contact whilst managing daily operational service levels.
The Etihad team also benefit from management information and reports supplied by ROTIX® with...
MNH provides a consolidated laundry service for American Airlines across multiple outstation locations.
A specialist, consolidated laundry model, supported by rotable service chain expertise delivers significant cost benefits, standardised product process and improved service levels for American Airlines Outstation Management and Procurement teams.
Like our other Airline clients, the team at...
A plastic-free, innovative Headset packaging wrap incorporating a charity envelope.
Virgin Atlantic and MNH worked in partnership to develop a simple but effective sustainable solution that not only hits the objective of being cross functional but also provided some impressive CO2/weight savings.
View Virgin Atlantic's Envowrap Case Study
Qantas and MNH worked in partnership to develop a far more sustainable solution than the plastic envelope... a simple paper FSC strip, lovingly known as the Kanga Wrap.
The FSC paper strip comes from well-managed forests and provides environmental, social and economic benefits.
When the plastic-free solution is rolled out across all classes, a meter of plastic per person will be diverted from...
We commenced working with a prestige Middle Eastern airline in 2012. Our client had numerous outstation headset servicing contractors contracts which were novated to MNH and consolidated into a simple, standardised pricing mechanism. In addition to reduced resource costs, our economies of scale delivered a 15% YoY saving immediately.
MNH then standardised the headset servicing and onboard...
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