Some examples of our bespoke client solutions

Many of our clients approach us to help resolve common performance problems associated with the notoriously difficult to manage Ground & Inflight Service Chains. There is no 'one size fits all' solution - so we tailor our service to what each airline needs.

Due to our Performance Management Platform; ROTIX® and our specialist operational process' MNH is able to self-fund, meaning our client partners benefit from the support of our Specialist Management Team and real-time operational BI dashboard reporting - AND save costs.

Sounds like a no brainer? We think so too…

Get in touch with us - we'd love to hear from you - call 0333 322 0171.

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Virgin Australia Cabin Linen Relaunch

Image of Case Study on Virgin Australia's Cabin Linen Relaunch across Australasia managed by MNHFollowing a long-standing, historical relationship with Virgin Australia as their National Laundry Provider, MNH was recently appointed to manage the relaunch of their onboard cabin linen, servicing all ports across Australasia. Product consistency and quality across all ports with a simultaneous start up made the relaunch complex. Added to this was the high level of stock management required for...

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Amenity Kit Replenishment and Product Recovery Programmes

MNH specialises in reducing financial and environmental wastage in airline service chains. The whole life product focus enables MNH to deliver savings on total onboard product spend. Our airline...

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ROTIX® supports Qantas cost efficiencies with EPOD and unique data insights

With numerous legacy suppliers and contractors to manage Qantas faced challenges with consistency of serviceprovision and lack of cost visibility. Improved efficiency and control was needed as...

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United Airlines’ deliver inventory efficiencies & control with ROTIX®

Our client had many different processes for each category, location and supplier, with no consistency and lack of visibility of costs and amounts of stock in each area of allocation. Invariably stock was ‘pulled’ by the end user or supplier without any science behind stock allocation. Forecasting was done from historic usage and suffered from feast and famine stock levels.

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ROTIX® supports WestJet with new port start-ups & inventory efficiencies

As we came out of the pandemic, MNH were engaged to work with WestJet on new port start ups experiencing high inventory levels and costs across their vast network, which included numerous new outstations.

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MNH partners with Virgin Atlantic to performance manage onboard presentation & hygiene standards

Track and Audit your cabin presentation standardsLike all airlines VAA were finding it difficult to maintain consistency with their onboard cabin hygiene and presentation standards across their network

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UNITED AIRLINES Award MNH Regional Laundry Provider Asia Pacific

MNH Regional Laundry Provider Asia PacificDue to MNH’s Global Laundry Network and experience as an independent Laundry Provider, United Airlines approached MNH to initially manage major ports across Australasia, followed by more remote ports throughout the Asia-Pacific region. With more and more ports coming onboard, United also wanted operational experience and support to manage the longer-term complexities of their global network....

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MNH Appointed Headset and Laundry Performance Partner For VIRGIN AUSTRALIA

MNH Regional Laundry Provider Asia PacificAfter collaborative working with Virgin Australia for several years, MNH is proud to have their remit widened to include Performance Management of the entire Laundry Service Chain across their network. MNH provides Virgin Australia a single point of contact to manage and control their Headset and Laundry network performance. MNH’s specialist Performance Platform; ROTIX® gives total wash cost...

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WESTJET Names MNH As Their Network Laundry Provider

MNH Network Laundry ProviderWestJet recently named MNH as their Network Laundry Provider across their Canadian, US and European network. MNH worked collaboratively with WestJet to provide a single point of contact to manage all areas of the laundry service chain; from port start-up planning and implementation through to ongoing performance and service level management. MNH is proud to be part of WestJet’s team delivering on...

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ROTIX® - Rotable Service Chain Management

ROTIX® - Rotable Supply Chain ManagementMNH celebrates the continued expansion of our Performance Management Platform; ROTIX®. Our airline clients use ROTIX®, an innovative BI dashboard to improve visibility and decision making over their Headset and Airline Laundry Networks, whilst controlling stock levels and costs. Traditional inventory systems can’t cope with Rotable Service and Supply Chains like Laundry and Headsets - so we...

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ETIHAD AIRWAYS - A Consolidated Airline Laundry Service

MNH provides Etihad Airways a consolidated Airline Laundry Service spanning multiple ports across Europe and Australasia. Our specialist team backed by our Performance Management Platform; ROTIX® delivers procurement efficiencies, single point of contact whilst managing daily operational service levels. The Etihad team also benefit from management information and reports supplied by ROTIX® with...

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AMERICAN AIRLINES - MNH's Consolidated Laundry Service

MNH provides a consolidated laundry service for American Airlines across multiple outstation locations. A specialist, consolidated laundry model, supported by rotable service chain expertise delivers significant cost benefits, standardised product process and improved service levels for American Airlines Outstation Management and Procurement teams. Like our other Airline clients, the team at...

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Virgin Atlantic’s Envowrap - An Innovative, Dual-Purpose Packaging Solution

A plastic-free, innovative Headset packaging wrap incorporating a charity envelope. Virgin Atlantic and MNH worked in partnership to develop a simple but effective sustainable solution that not only hits the objective of being cross functional but also provided some impressive CO2/weight savings. View Virgin Atlantic's Envowrap Case...

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Qantas’ Kanga Wrap - A Plastic-Free Packaging Solution

Qantas and MNH worked in partnership to develop a far more sustainable solution than the plastic envelope... a simple paper FSC strip, lovingly known as the Kanga Wrap. The FSC paper strip comes from well-managed forests and provides environmental, social and economic benefits. When the plastic-free solution is rolled out across all classes, a meter of plastic per person will be diverted from...

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A Prestigious Middle Eastern Carrier - A Consolidated Headset Service

We commenced working with a prestige Middle Eastern airline in 2012. Our client had numerous outstation headset servicing contractors contracts which were novated to MNH and consolidated into a simple, standardised pricing mechanism. In addition to reduced resource costs, our economies of scale delivered a 15% YoY saving immediately. MNH then standardised the headset servicing and onboard...

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