Many of our clients approach us to help solve common problems associated with the notoriously difficult to manage airline headset and laundry supply chains. There is no ‘one size fits all’ solution – so we tailor our service to what each airline needs.
Due to our processes and previous experience MNH is able to part-fund, meaning our clients benefit from a specialist management resource at a lower cost than an in-house equivalent.
Having worked with Virgin Atlantic on their Headset Refurbishment for over 15 years, MNH were asked to help the airline with a project to upgrade their inflight Headset across all cabins delivering an improved customer experience and both financial and environmental benefits.
MNH specialises in reducing financial and environmental wastage in the supply chain. The whole life headset focus enables MNH to deliver savings on total headset spend.
Virgin Atlantic also benefited from Improved communication, management information and visibility around stock levels, forecasting and budgeting with ROTIX - MNH’s unique ERP system, specifically designed to manage rotable supply chains.
MNH operates as an extension of Qantas' in-flight team with several MNH team members co-located within Qantas’ HQ. In addition to managing laundry, MNH supplies and services all of Qantas’ Headsets network wide. Qantas receives a single point contact for all headset and laundry matters and total budgetary control.
Supported by our Performance Operations Team and ROTIX, our bespoke IT system, we manage stock levels and forecast production schedules in a product area that traditionally suffers from feast or famine.
ROTIX, our innovative BI dashboard helps to improve visibility and decision making over Laundry and Headset Networks.
A plastic-free, innovative Headset packaging wrap incorporating a charity envelope.
Virgin Atlantic and MNH worked in partnership to develop a simple but effective sustainable solution that not only hits the objective of being cross functional but also provided some impressive CO2/weight savings.
Qantas and MNH worked in partnership to develop a far more sustainable solution than the plastic envelope... a simple paper FSC strip, lovingly known as the Kanga Wrap.
The FSC paper strip comes from well-managed forests and provides environmental, social and economic benefits.
When the plastic-free solution is rolled out across all classes, a meter of plastic per person will be diverted from landfill every time a Qantas flight operates!
MNH celebrates 20 years of working with Virgin Atlantic dealing with the whole life cycle of their Amenity Kits from cradle to grave, working to reduce, reuse and recycle. But there’s much more to our relationship than just waste.
Virgin Atlantic were looking to relaunch their Amenity Kits to provide a superior product for the customer, whilst keeping costs and cabin waste to a minimum. MNH helped to ensure that all the materials were sustainably sourced and/or can be recycled or reused at their end of life.