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Some examples of our bespoke client solutions

Many of our clients approach us to help resolve common performance problems associated with the notoriously difficult to manage Ground & Inflight Service Chains. There is no 'one size fits all' solution - so we tailor our service to what each airline needs.

Due to our Performance Management Platform; ROTIX(®) and our specialist operational process' MNH is able to self-fund, meaning our client partners benefit from the support of our Specialist Management Team and real-time operational BI dashboard reporting - AND save costs.

Sounds like a no brainer? We think so too…

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MNH provides Etihad Airways a consolidated Airline Laundry Service spanning multiple ports across Europe and Australasia. Our specialist team backed by our Performance Management Platform; ROTIX® delivers procurement efficiencies, single point of contact whilst managing daily operational service levels.

The Etihad team also benefit from management information and reports supplied by ROTIX® with real-time data capture of daily transactions, delivering BI dashboards for all products, suppliers and ports making the Airline Laundry Network more efficient and less costly.

Read the Case Study for more information on how MNH is working with Etihad Airways, a Skytrax Top 10 World’s Best Airline.

MNH provides a consolidated laundry service for American Airlines across multiple outstation locations.

A specialist, consolidated laundry model, supported by rotable service chain expertise delivers significant cost benefits, standardised product process and improved service levels for American Airlines Outstation Management and Procurement teams.

Like our other Airline clients, the team at American Airlines benefit from support from our specialst team backed by our Performance Management Platform; ROTIX® this helps to improve visibility and decision making over their Airline Laundry Network.

View American Airlines Laundry Case Study

We commenced working with a prestige Middle Eastern airline in 2012. Our client had numerous outstation headset servicing contractors contracts which were novated to MNH and consolidated into a simple, standardised pricing mechanism. In addition to reduced resource costs, our economies of scale delivered a 15% YoY saving immediately.

MNH then standardised the headset servicing and onboard collection procedures across these ports and established effective reporting with ROTIX® an innovative BI dashboard to improve visibility and decision making over their Headset network.

MNH continues to work with the Cleaners and Caterers at each port and of course the Airline’s In-Flight team; with whom we have built and maintain excellent working relationships.

In addition to financial benefits there has also been improved communication, visibility and a removal of ‘feast and famine’ working stock levels, leaving the in-flight team to focus on their many other areas!

View Prestigious Middle Eastern Carrier Case Study

Having worked with Virgin Atlantic on their Headset Refurbishment for over 15 years, MNH were asked to help the airline with a project to upgrade their inflight Headset across all cabins delivering an improved customer experience and both financial and environmental benefits.

MNH specialises in reducing financial and environmental wastage in the supply chain. The whole life headset focus enables MNH to deliver savings on total headset spend.

Virgin Atlantic also benefited from Improved communication, management information and visibility around stock levels, forecasting and budgeting with ROTIX - MNH’s unique ERP system, specifically designed to manage rotable supply chains.

View Virgin Atlantic’s Headset Refurbishing Programme Case Study

MNH operates as an extension of Qantas' in-flight team, in addition to managing Qantas' Laundry Network, MNH supplies and services all of Qantas’ Headset Servicing network wide. Qantas receives a single point contact for all Headset and Laundry matters and total budgetary control over this notoriously difficult to manage service chain.

Supported by our specialist team and our Performance Management Platform ROTIX®, MNH manages stock levels and forecast production schedules in a product area that traditionally suffers from feast or famine inventory. With real-time data capture of daily transaction via ROTIX® the Qantas team benefit from BI reporting dashboards for all products, suppliers and ports making the supplier base more efficient and less costly.

View Qantas Network-Wide Laundry Management Case Study   

View Qantas Headset Operation Case Study