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Some examples of our bespoke client solutions

Many of our clients approach us to help resolve common performance problems associated with the notoriously difficult to manage Ground & Inflight Service Chains. There is no 'one size fits all' solution - so we tailor our service to what each airline needs.

Due to our Performance Management Platform; ROTIX(®) and our specialist operational process' MNH is able to self-fund, meaning our client partners benefit from the support of our Specialist Management Team and real-time operational BI dashboard reporting - AND save costs.

Sounds like a no brainer? We think so too…

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We commenced working with a prestige Middle Eastern airline in 2012. Our client had numerous outstation headset servicing contractors contracts which were novated to MNH and consolidated into a simple, standardised pricing mechanism. In addition to reduced resource costs, our economies of scale delivered a 15% YoY saving immediately.

MNH then standardised the headset servicing and onboard collection procedures across these ports and established effective reporting with ROTIX® an innovative BI dashboard to improve visibility and decision making over their Headset network.

MNH continues to work with the Cleaners and Caterers at each port and of course the Airline’s In-Flight team; with whom we have built and maintain excellent working relationships.

In addition to financial benefits there has also been improved communication, visibility and a removal of ‘feast and famine’ working stock levels, leaving the in-flight team to focus on their many other areas!

View Prestigious Middle Eastern Carrier Case Study