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Some examples of our bespoke client solutions

Many of our clients approach us to help solve common problems associated with the notoriously difficult to manage airline headset and laundry supply chains. There is no ‘one size fits all’ solution – so we tailor our service to what each airline needs.

Due to our processes and previous experience MNH is able to part-fund, meaning our clients benefit from a specialist management resource at a lower cost than an in-house equivalent.

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MNH provides a consolidated laundry service for American Airlines across multiple outstation locations.

A specialist, consolidated laundry model, supported by rotable supply chain expertise delivers significant cost benefits, standardised product process and improved service levels for American Airlines Outstation Management and Procurement teams. In addition to reduced resource American Airlines also benefit from one point of contact and a single invoice per month.

View American Airlines Laundry Case Study

MNH operates as an extension of Qantas' in-flight team with several MNH team members co-located within Qantas’ HQ. In addition to managing, MNH supplies and services all of Qantas’ Headsets network wide. Qantas receives a single point contact for all headsets matters and total budgetary control over headset spend.

MNH manage stock levels and forecast production schedules in a product area that traditionally suffers from feast or famine.

View Qantas Headset Operation Case Study

Qantas and MNH worked in partnership to develop a far more sustainable solution than the plastic envelope... a simple paper FSC strip, lovingly known as the Kanga Wrap.

The FSC paper strip comes from well-managed forests and provides environmental, social and economic benefits.

When the plastic-free solution is rolled out across all classes, a meter of plastic per person will be diverted from landfill every time a Qantas flight operates!

View Qantas' Kanga Wrap Case Study

We commenced working with a prestige Middle Eastern airline in 2012. Our client had numerous outstation headset servicing contractors contracts which were novated to MNH and consolidated into a simple, standardised pricing mechanism. In addition to reduced resource costs, our economies of scale delivered a 15% YoY saving immediately.

MNH then standardised the headset servicing and onboard collection procedures across these ports and established effective reporting.

MNH continues to work with the Cleaners and Caterers at each port and of course the Airline’s In-Flight team; with whom we have built and maintain excellent working relationships.

In addition to financial benefits there has also been improved communication, visibility and a removal of ‘feast and famine’ working stock levels, leaving the in-flight team to focus on their many other areas!

View Prestigious Middle Eastern Carrier Case Study

Virgin Atlantic EnvowrapA plastic free, innovative Headset packaging wrap incorporating a charity envelope.

Virgin Atlantic and MNH worked in partnership to develop a simple but effective sustainable solution that not only hits the objective of being cross functional but also provided some impressive CO2/weight savings.

View Virgin Atlantic's Envowrap Case Study